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Lost & Found Policy

General Policies:
  • University Recreation is not responsible for lost, stolen or damaged items.

  • Participants will not be allowed to search through the found items.

  • Participants are encouraged to secure all personal belongings in lockers.  University Recreation may provide locks for your convenience. 

    • University Recreation staff members are not permitted to hold equipment, valuables or bags for you.

  • Found items should be turned over to a Facility Supervisor on duty or to the Member Services - Member Support staff where the items will be logged.

  • Personal items such as towels, clothing, water bottles and toiletries will be stored at the Member Services front desk temporarily.  These items will be discarded weekly.

  • Wallets, jewelry, AirPods and other valuables will be secured at the Student Recreation Center office.  Valuable items will be sent to the University Police Department weekly; AppCards will be sent to the AppCard office weekly.

Claiming an Item:
  • Inquiries regarding items lost that day (including AppCards):

    • At the Student Recreation Center (SRC), inquiries should be made at the Member Services Front Desk (828-262-8704) or in the Main Office (828-262-2100).

    • At Mt Mitchell or the Quinn, inquiries can be made at their Member Services Front Desk.

  • You may claim your lost items by presenting a photo ID to the Facility Supervisor at the Member Services Desk, describing your lost item in detail and signing the Lost and Found Log.