University Recreation

Position Summary: Facilitators provide challenging experiences at height which promote development in the areas of: self-efficacy, courage, flexibility, patience and trust between group members. Programs are objective-driven based on information received about the group’s goals when a group leader books the course. Facilitators are expected to connect the group experiences directly to the group objectives. Group size: 8-30. Time commitment: Typically 5 hours total including time before and after for prep and staff reflection. Routine cleaning and disinfecting procedures will be conducted regularly. 

Duties include but are not limited to:

• Able to lead at least one name game, one energizer, one piece of mind/body/spirit curriculum with confidence.
• Supports the leadership of advanced facilitators.
• Assists belayers in setting up the belay system.
• Supervises belayers and back-up-belayers.
• Manages risk by identifying and correcting problems with system set up and equipment.
• May occasionally be asked to belay for a group member although preference is for participants to belay.
• Familiar with clipboard forms and emergency procedures.
• Deep cleaning of equipment throughout shifts worked and especially at designated cleaning times.

Facilitator Level I:

• Able to lead an entire program progression including: welcome, explanation of expectations, framing the experience, icebreaker activity for a group of up to 30 participants, climbing experience for up to 8 participants and a 10-20 minute final group reflection/debrief.
• Supports the leadership of advanced facilitators.
• Knowledgeable of all opening and closing procedures.
• Assists belayers in setting up the belay system.
• Supervises belayers and back-up-belayers.
• Manages risk by identifying and correcting problems with system set up and equipment.
• May occasionally be asked to belay for a group member although preference is for participants to belay.
• Familiar with clipboard forms and emergency procedures.
• Demonstrated and reliable strength in necessary skills and attributes as defined above.

Facilitator Level II:

• Meets the skills and abilities of the Facilitator Level I.
• Able to confidently coordinate and direct staff team.
• Able to make and communicate adjustments to the progression based on changing needs related to objectives, weather, staff abilities, medical considerations, etc.
• Able to calmly and efficiently coordinate and perform technical rescues including: belay takeover, pick off rescue and coaching or physical assistance at height from an adjacent rope.

Please review the Return to Work safety measures from the University. We would be happy to discuss this information if you are invited for an interview. Interviews will likely be conducted over the phone or over Zoom.

Required Qualifications and Expectations include:

• Safety-minded with excellent time-management skills.
• Regularly gives and receives verbal and written feedback from a place of care.
• Quickly builds rapport with diverse individuals and participant groups.
• Supportive of staff team and group objectives.
• Professional in communication, appearance and attitude.
• Commitment to feedback.
• Passion for making meaning of experiences through thoughtful, guided reflection.
• Ability to connect role of challenge courses to mental health and wellness.
• Maintain current certifications in First Aid (or higher), CPR for the Professional Rescuer and NC Epinephrine Administration.
• Attend 1-2 day kickoff staff training at the beginning of each semester facilitator plans to work.
• Respond quickly to communication (phone, text, email).
• Facilitators are expected to wear athletic clothing in good repair with closed toe/closed heel shoes.
• Demonstrated responsiveness to verbal and written feedback.
• Respond in emergency situation according to standard of care identified by required certifications.
• Ability to effectively participate in a technical rescue.

Learning Outcomes and Enhanced Skill Sets: Successful staff will gain the below skills identified as desirable by post-graduation employers (NACE).Need more information? Refer to the National Association of Colleges & Employers website

• Critical Thinking & Problem Solving
• Oral & Written Communication
• Teamwork & Collaboration
• Digital Technology
• Professionalism & Strong Work Ethic
• Career Management
• Global & Intercultural Fluency
• Leadership

Salary: $9.00 per hour

To Apply: Applications are available online at urec.appstate.edu or at the Student Recreation Center. Please submit your application, class schedule, a cover letter and your resume to the University Recreation Office Manager, Kimberly Anthony, at the Student Recreation Center or via email anthonykr@appstate.edu. You may also apply online via Handshake. For more information, please call (828) 262-2100.