Member Services Positions

Front Desk Operations Attendant

Summary Assist participants by addressing questions and concerns. Responsible for facility access control, distribute sports equipment as well as provide information about the facility and its programs.  This person will handle all of the cash register sales that take place during each shift and is responsible for ringing up all transactions such as memberships, classes, personal training sessions, swim lesson registrations, and guest passes. This person must be comfortable handling money, recording transactions, and filling out registration sheets. This person must be focused, detail oriented, organized, and friendly, as they will be one of the first person participants meet and turn to for facility questions. 
Hours Must be available early mornings, evenings, or weekends. Minimum of 6 hours a week.
Salary $7.65 per hour
Duties Front Desk Operations Attendant
Required qualifications
  • Possess the ability to interact with patrons, professional staff, and coworkers in a professional manner.
  • Committment to a welcoming environment for all

 Member Services Program Assistant

Summary Member Services Program Assistants are responsible for assisting the Assistant Director for Informal Recreation with the daily management of drop-in recreation at the Student Recreation Center, Quinn Recreation Center, and Mt. Mitchell Life Fitness Centre. This will include staff and program supervision; in-service training and facility inspections; special event programming; program promotion; equipment inventory; risk management and policy development.
Hours Minimum of one scheduled office hour per day, Sunday - Thursday; Average 15 – 20 hours per week
Salary $8.25 per hour
Duties Member Services Program Assistant duties
Required qualifications
  • Must have worked a minimum of one semester as a Member Services staff
  • Good time management skills.
  • Organized.
  • General knowledge in all areas of UREC
  • Excellent communication skills.
  • Knowledge of UREC’s policies and procedures and the ability to enforce them.
  • Dedication to UREC and a desire to support its Mission, Vision & Values.


Office Assistant

Summary The Office Support Assistant is responsible for working as the receptionist during the times that the Administrative Assistant is out of the office (i.e. during lunch) which is located in the Student Recreation Center. They will work closely with the full-time staff, the student programmers, GAs, and participants in providing the many recreational activities offered through the University Recreation Department (Aquatics, Club Sports, Fitness, Member Services, Sports & Activities, & Outdoor Adventure Programs). Office work can include filing, cleaning, developing documents, answering phones, greeting visitors and more.
Hours Minimum of two scheduled shifts per week or 4 hours per week, Monday-Friday. Average 4-8 hours per week.
Salary $8.25 per hour
Duties Office Assistant duties
Required qualifications
  • Possess a good clear speaking voice to answer incoming phone calls.
  • Possess good/clear handwriting skills to record messages, take notes, mark/label files and other items.
  • Good time management skills.
  • Organized.
  • Excellent communication skills.
  • Dedication to University Recreation and a desire to support its Mission, Vision & Values.

To Apply

Applications are available to download or pick up at the Student Recreation Center. Please submit your completed application and class schedule along with a resume and cover letter to the Office Manager for University Recreation, Kimberly Anthony, at the SRC Main Office or at You may also apply online via Handshake. For more information please call (828) 262-2100.


Angela Shook, Associate Director,